Shipping times are estimated based on shipping option you selected when you place your order with us.
If the value of your order is / exceeded € 100, you are entitled to FREE Express Delivery Shipping !
Same day shipping applies to orders placed before cut off time. Exceptions can apply and delivery time is not guaranteed. The expected delivery date does not come with a money-back guarantee.
Our shipping does not deliver on Sunday or Holidays nor do they deliver to Post Office boxes. Any orders on that day will be processed on next working day.
In the case where you are requesting for a refund after you purchased our products, Flavahub.com will record your request and it will take between 7 to 14 business days in order for us to process and identify IF you are eligible for a refund. Flavahub.com may deny your request if there is any proof/evidence where you are found to be not eligible for a refund. It is solely on the company to decide whether you will be granted a refund or not.
If you are eligible for a refund, kindly note that it will take between 3 to 5 business days for your request to be fulfilled.
Exchange of products will ONLY valid for damaged item that is caused by the company before shipping the item to you (cracked bottle, broken cap etc).
You must provide us with proof (photos) of the damaged product.
Exchange is only valid for the same product. Exchange of different product is not allowed.
Kindly note that exchange of item will take 3 to 5 business days.
Any complaints or problems arrises or you wish to have a full refund under certain conditions, do contact us at firstname.lastname@example.org